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Loyola University New Orleans
Office of Scholarships and Financial Aid

Lender List Rationale

The Office of Scholarships and Financial Aid works with a number of major lenders to provide a streamlined electronic application process for Federal Stafford and PLUS Loans. If you are interested in participating in this streamlined process, we will electronically certify your loan eligibility with a participating lender. You will be able to complete their Master Promissory Note online. Students without Internet access can call 1-888-272-5543 and request their lender mail a pre-printed paper MPN to their address. Students must complete a MPN before funds can be disbursed. Funds will be disbursed via an electronic funds transfer from the lender to the student's account with the Student Finance Office at Loyola University New Orleans.

We encourage families to visit each lender's web site to check on the benefits that they offer. These lenders have historically provided excellent service to our families, including during the historic "Katrina semester" (the 2005 fall semester). We have tried to identify and establish electronic relationships with lenders who meet the following criteria:

  • Offer a competitive package of borrower benefits.
  • Offer a significant level of customer service including online options and "call centers" for our families who are not comfortable working online. We also looked at the lenders' ability to offer Spanish language support to address the needs of our Hispanic community.
  • Offer robust repayment options and pro-actively work with borrowers throughout the life of the loan.
  • Are well-known, established companies with a focus on student loans. There are a massive number of lenders who offer loans through the FFELP Program.
    • We wanted to refer families to reputable companies that had a history of treating borrowers appropriately.
    • Many of our undergraduate students will pursue graduate and professional degrees at other institutions. We wanted to initially focus on lenders that students could use throughout their studies.